Dispatch open 24/7

Same flat price at 3 a.m. as 3 p.m. No after-hours surcharge.

Emergency? Start here
SaltlineHeating & Air

Ducted & hybrid heat pumps

One system for February and August.

Victoria's mild, damp winters are exactly where a modern cold-climate heat pump earns its keep. We size it to your house with a room-by-room heat-loss calculation, not a guess, then file your CleanBC rebate paperwork for you.

Outdoor heat pump unit beside a modern house
Avg. arrival 58 min

Sound familiar?

Signs it's time to call.

  • Your gas, oil or baseboard bills keep climbing
  • Upstairs bedrooms are unbearable in July
  • Your furnace or AC is 15+ years old
  • The outdoor unit is icing over or short-cycling
  • You want one system for heating and cooling

The price is the price

Flat-rate, shown first.

  • Heat pump tune-upCoil clean, refrigerant check, defrost test
    $189
  • Diagnostic visitWaived when you approve the repair
    $129
  • Ducted heat pump, installedBefore rebates. Exact price after a free in-home assessment
    from $14,500
  • Hybrid (heat pump + existing furnace)Keeps your furnace as cold-snap backup
    from $9,800

Concept prices in CAD before tax. The same price nights, weekends and holidays. See the full price book.

How a visit works

From call to fixed, in four steps.

  1. 01

    Tell us what's wrong

    Book online in about 60 seconds or call 24/7. A real dispatcher answers, not a call centre.

  2. 02

    Track your tech

    You'll get a text with your tech's name, photo and live arrival time.

  3. 03

    See the price first

    We diagnose, then show you flat-rate options on a tablet. Nothing starts until you say yes.

  4. 04

    Fixed and warrantied

    Every repair comes with a 2-year parts and labour warranty, and we clean up before we leave.

Questions

Heat pumps: the straight answers.

Will a heat pump keep up when it snows?

Yes. Cold-climate models we install keep heating well below -15 °C, colder than Victoria has been in decades. On a hybrid system your furnace takes over automatically in a real cold snap.

How long does an install take?

Most ducted swaps are one to two days. We protect floors, haul away the old equipment and walk you through the thermostat before we leave.

Do you handle the rebate paperwork?

We're a registered contractor for the CleanBC programs. We check eligibility before you commit and prepare the documents you need to apply.

Techs on call right now

Warm by tonight.
Priced before we start.

Average arrival 58 minutes across Greater Victoria · 2-year warranty on every repair

Concept design · fictional business