Service areas
From Sooke to Sidney, usually within the hour.
On-call techs keep their vans at home across the region overnight, so the closest one comes to you. Below are our average emergency arrival times from last year, by area.
Average emergency arrival · 2025
Where we go, and how fast.
- VictoriaDowntown, James Bay, Fairfield, Fernwood, Oaklands, Rockland, Hillside41 min
- Oak BayUplands, South Oak Bay, Estevan, Henderson44 min
- EsquimaltSaxe Point, Rockheights, Gorge Vale45 min
- View RoyalThetis Heights, Helmcken, Portage47 min
- SaanichGordon Head, Cadboro Bay, Royal Oak, Cordova Bay, Tillicum48 min
- ColwoodRoyal Bay, Triangle Mountain, Wishart55 min
- LangfordWesthills, Bear Mountain, Happy Valley, Florence Lake57 min
- Central SaanichBrentwood Bay, Saanichton, Keating61 min
- Sidney & North SaanichDean Park, Deep Cove, Ardmore66 min
- MetchosinRural Metchosin, William Head72 min
- SookeSooke, East Sooke, Otter Point84 min
- Somewhere else?Malahat, Shawnigan, Salt Spring: call and askAsk
Concept figures. Arrival times are averages, not guarantees. Ice and snow days run longer.
Techs on call right now
Warm by tonight.
Priced before we start.
Average arrival 58 minutes across Greater Victoria · 2-year warranty on every repair